I am a Systems and AI Architect driven by a simple mission: building tools that actually work for people. For over a decade, I have focused on bridging the gap between complex technical execution and clean user experiences. Whether I'm rescuing a Salesforce org from a failed implementation or designing agentic AI workflows, my goal is always the same: create clarity out of complexity.
Currently, I lead Professional Services at Sweep.io, where I was hired as the first PS team member and am building the function from the ground up — delivery methodology, engineering standards, and internal tooling. I work as lead architect and consultant across 10–15 clients at a time, from pre-sales solution design through implementation and everything after. Some days that means untangling governor-limit errors against a quarter-end deadline; other days it means being the calm voice for a stressed RevOps team. Both are the job, and I love both.
My path here wasn't typical. Before tech, I worked in pediatric orthopedics as a surgical first assist. That experience shaped how I work more than any certification: I speak with people, never down to them. Nobody should leave a conversation with their architect feeling like they just got lectured in a language they don't speak.
AI isn't a side interest for me — it's a daily working practice. I use frontier models as genuine collaborators, and I build the tooling that lets teams do the same:
Automated UAT as a service. I built an automated user-acceptance-testing practice on Claude (Desktop, Cowork, and Claude for Chrome, integrated with our platform's backend metadata). It started as internal tooling and grew into a packaged offering for clients.
Tools for the team. I ship Chrome extensions that remove daily friction for our admin team — including one that instantly identifies which client org you're working in, and another that captures Salesforce debug logs and merges them into a single, LLM-ready file for AI-assisted troubleshooting.
Full-stack, AI-paired development. I architected and built the complete platform for the Center for Nurse Anesthesia Research (nurseanesthesiaresearch.org) with Claude as my pair developer: authentication, role-based access, record storage, and a template-driven email builder that non-technical staff run entirely on their own. It's designed for near-zero maintenance, because a nonprofit's technology should serve its mission, not consume it.
Beyond Claude, my toolkit spans Agentforce, Google's Agent Developer Kit, n8n, and LangChain — but the tools matter less than the principle: AI should expand what a team can safely ship, not add another layer of complexity to manage.
Leadership, to me, is about more than system uptime; it's about growing the people around me. I have a long history of leading both internal engineering teams and external consulting groups to solve long-standing integration and process challenges.
Growing Teams: I take pride in mentoring and up-leveling teams by establishing best practices and building diverse, high-performing engineering groups.
Startup Mentorship: I actively mentor startups on business systems best practices and implementations, helping them build a solid foundation for growth.
Community Involvement: I have served as a leader for regional professional user groups, spoken at Dreamforce, and volunteered my technical expertise to climate-focused collectives and nonprofit organizations.
Industry Recognition: I was recognized as a 2026 Gearset DevOps Leader for my contributions to the field and my commitment to process excellence.
I genuinely love helping people navigate the often-confusing world of business processes. My philosophy is built on the belief that less is often better. When we strip away the noise and focus on the core "Who, Where, and What" of a business, we create systems that are sustainable and easy to adopt.
The same holds for engineering practice. The teams I help aren't struggling because they lack features — they're struggling because they lack the quiet fundamentals: source control, a real deploy path, tests that run themselves. I've stood up CI/CD pipelines for teams whose developers were silently overwriting each other's work, and the change isn't just technical. It changes how the team feels about their own system.
I'm currently developing educational materials to share this "minimalist" approach to business technology. I believe that if you keep your "How" simple — whether it's a sales motion, a service workflow, or a deployment pipeline — you create a culture of efficiency rather than a culture of data entry.
My work as a functional leader has consistently focused on removing friction for users. I've led initiatives that:
Rescued a fast-scaling company from a failed prior implementation — refactoring unscalable code and automation under a quarter-end deadline so a revenue-critical deal could actually close.
Stood up a client's first true CI/CD pipeline, ending a pattern of developers overwriting each other's changes and giving the team a safe path from source control to production.
Redesigned complex legal processes to reduce manual effort from hundreds of interactions down to just a few clicks.
Significantly decreased extraneous data creation while improving overall system performance and load times.
Translated complex for-profit sales processes into effective donation management systems for the nonprofit sector.
Launched public-facing applications, such as a medication calculator designed to assist medical professionals with critical, real-time calculations.
The measure of this work isn't a dashboard — it's what clients do. One VP of GTM Operations made my continued involvement a condition of their upcoming contract. One RevOps leader wrote an actual song about a fix I shipped. I'll take either over a KPI.
When I'm not refining workflows or mentoring the next generation of architects, I'm likely at home in Philadelphia working on my 1889 Victorian house. I'm a fan of high-efficiency home projects, a recreational runner, and a 3D printing enthusiast who enjoys the challenge of designing functional objects from scratch.